Privacy Policy

Superior Auto Care Last Updated: March 11, 2026

Superior Auto Care ("Company", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, respond to our advertisements, schedule services, or communicate with us.

By using our website or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, you may contact us:

Information We Collect

When you interact with our website, contact forms, appointment booking system, or advertisements, we may collect certain personal information that you voluntarily provide. This information may include:

  • First and last name

  • Email address

  • Mobile phone number

  • Vehicle information

  • Service request details

  • Address, city, or ZIP code when scheduling services

We only collect information that is necessary to respond to your request or provide our services.

How We Use Your Information

Superior Auto Care uses the information you provide for purposes including:

  • Scheduling automotive service appointments

  • Responding to service inquiries

  • Sending appointment reminders and service updates

  • Customer support and follow-up communication

  • Improving our website and service experience

We do not sell your personal information.

SMS/Mobile Messaging

By providing your mobile phone number through our website, forms, or booking tools, you provide express consent to receive SMS text messages from Superior Auto Care related to appointment reminders, service updates, and customer support.

  • Frequency: Message frequency may vary depending on service activity.

  • Rates: Message and data rates may apply.

  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message.

  • Help: For assistance, reply HELP or contact us at 424-246-2377.

Superior Auto Care respects your privacy. Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Mobile Information Sharing Statement

Superior Auto Care does not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes.

We may share your mobile information only with trusted service providers strictly for the purpose of operating our business and delivering our services.

These may include:

• Messaging platforms and SMS delivery providers (for appointment reminders and service updates)

• CRM and scheduling systems used to manage customer appointments

• Technical service providers necessary to support communication systems

All third-party providers are contractually obligated to use your information only for the purpose of delivering services on our behalf and are prohibited from using your information for their own marketing or promotional purposes. Your SMS consent applies solely to Superior Auto Care and may be revoked at any time by replying STOP to any message. Carriers are not liable for delayed or undelivered messages.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand website usage and improve our services. These tools help us understand website traffic and visitor behavior. This information does not personally identify individual users.

Data Retention

We retain personal information only as long as necessary to provide our services, respond to inquiries, comply with legal obligations, and maintain business records. When information is no longer required, it will be securely deleted.

California Privacy Rights (CCPA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to personal information we collect about you.

  • Request deletion of your personal information.

  • Request information about how your data is used.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests in accordance with applicable laws.

Age Restriction

Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor, we will take steps to delete it.

Third-Party Services

Our website may use trusted third-party services such as scheduling software, communication tools, or analytics platforms to help operate our business. These services are used only to support our operations and customer service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.